The website and the team’s tools
Digital team
YouthShare’s website, its online services and the team’s working tools: fast, accessible and secure.
This role is for you if…
- A tidy database gives you real satisfaction
- You like to understand how people work before you configure anything
- You explain a tool with patience
Assignments
- Manage users, profiles and permission sets, with the Head of Digital
- Configure the Fundraising, Program Management, Outcome Management and Volunteer Management modules to fit each team’s needs
- Keep the applications, partnership proposals and newsletter subscriptions arriving from the website clean: duplicates, fields, links between records
- Develop the reminder flows: funding deadlines, reports due, partnerships to follow up
- Build the reports and dashboards the Board and the teams use to make decisions
- Track impact indicators with the Impact Evaluation Officer
- Maintain labels in English and French, and document every setting
- Define with the AI team the objects and fields that integrations feed
- Train team members to use Salesforce
A typical week, at your pace
- Checking records that arrived from the website and merging duplicates
- A configuration change requested by a team
- Updating a report or a dashboard
- A check-in with the Head of Digital
Tools to master
- Salesforce Nonprofit Cloud: Fundraising, Program Management, Outcome Management, Volunteer Management
- Flow Builder: reminder flows and automations
- Salesforce reports and dashboards: tracking and decisions
- Translation Workbench: labels in English and French
- Salesforce CLI: configuration saved and deployed from the command line
Profile we are looking for
- Hands-on Salesforce administration: objects, fields, permissions, reports
- Database thinking: relationships, data quality, duplicates
- Rigour, discretion and care for personal data
- The ability to explain a tool simply to volunteers
A volunteer role, open to young people
Every role we offer is fully voluntary. The experience we ask for can come from a course, a student project, an internship, volunteering or a personal project: every skill counts, wherever you gained it. Our roles are designed first and foremost for young people, and we weigh your motivation and potential as carefully as your track record. Want to be part of something big? Apply.
Nice to have
- The Salesforce Administrator certification or Trailhead badges
- First experience with Nonprofit Cloud or Flow Builder
- Good English and French
What this role gives you
- Administering a live Salesforce Nonprofit Cloud org, a strong asset with employers
- Practice that feeds directly into the Salesforce Administrator certification
- A complete view of how an international association runs
Applications open until 15 January 2027
YouthShare reserves the right to close this listing before that date, as soon as the right person is found. We therefore encourage you to apply now.
The one-year commitment
A non-profit project is built over time. Every volunteer therefore commits for at least one year: time to settle in, carry the assignment through and pass on what they have learned. The weekly time depends on the role and is given in each role description.
How selection works
Online application
You choose a role, present your background and attach your CV. A confirmation email gives you your reference.
Profile review
The Talent team reads every application, matches it with the needs of the role and sends you a first reply by email within three days on average.
Video interview
A conversation to get to know each other and shape the assignment together.
Decision and arrival
You receive our answer by email, followed by a welcome to the team and access to its tools.
Know the right person?
Recommend this role to them: they receive an email from YouthShare that presents it, with your name and the link to apply. You can also share the listing on your networks.