AKILI

YouthShare’s knowledge companion

Hello, I’m AKILI.

Explore

The YouthShare community

AKILI writes its answers with Claude, Anthropic’s AI, from YouthShare’s publications and reference sources. Check important information in the sources cited. Your data

Digital team · Lead

Head of Digital and Team Tools

You give the team secure, well-documented tools: every volunteer gets the right access on arrival, works safely and hands it back on departure.

  • Lead
  • 6 to 10 hours a week
  • Remote

Apply for this role

The website and the team’s tools

Digital team

YouthShare’s website, its online services and the team’s working tools: fast, accessible and secure.

Assignments

  • Manage the team’s accounts and access across Cloudflare, GitHub, Microsoft 365, Slack, Monday and Salesforce
  • Run onboarding and offboarding: opening accounts, setting permissions for each role, closing accounts and handing over
  • Set the security rules and see that they are applied: two-factor authentication, least-privilege access, regular access reviews
  • Document every tool: what it is for, who administers it, how to learn it
  • Coordinate the Salesforce and Monday administrators and the website developer
  • Keep the inventory of tools and subscriptions with the administration, finance and compliance team
  • Work with the Head of AI Strategy on integrations between AI tools and the team’s other tools
  • Respond to incidents: lost access, compromised accounts, service outages

Tools to master

  • Cloudflare: domain name, Workers, D1 and R2
  • GitHub: repositories, permissions and website hosting on GitHub Pages
  • Microsoft 365: accounts, shared mailboxes and Teams
  • Slack: team alerts
  • Monday: project tracking
  • Salesforce Nonprofit Cloud: users and permission sets

Your first three months

First month
An inventory of tools, accounts and permissions, with each administrator
Second month
A written onboarding and offboarding procedure, in use
Third month
Two-factor authentication for the whole team and a first access review

How we measure success

  • Every onboarding and offboarding handled through the same procedure
  • Up-to-date access, reviewed at regular intervals
  • Documentation any newcomer can follow on their own

Profile we are looking for

  • Hands-on experience administering online tools: accounts, permissions, security
  • A solid security culture
  • A taste for clear, up-to-date documentation
  • A service mindset and patience with volunteers of every background
  • Leadership and organisation to coordinate a small technical team

A volunteer role, open to young people

Every role we offer is fully voluntary. The experience we ask for can come from a course, a student project, an internship, volunteering or a personal project: every skill counts, wherever you gained it. Our roles are designed first and foremost for young people, and we weigh your motivation and potential as carefully as your track record. Want to be part of something big? Apply.

Nice to have

  • Experience administering Microsoft 365 or Cloudflare
  • Working knowledge of personal data protection (GDPR)
  • Good English and French

What this role gives you

  • Responsibility for the full digital environment of an international association
  • Hands-on security and access management experience, much in demand
  • Coordinating a volunteer technical team
  • A seat on YouthShare’s coordination team

Applications open until 15 January 2027

YouthShare reserves the right to close this listing before that date, as soon as the right person is found. We therefore encourage you to apply now.

The one-year commitment

A non-profit project is built over time. Every volunteer therefore commits for at least one year: time to settle in, carry the assignment through and pass on what they have learned. The weekly time depends on the role and is given in each role description.

How selection works

  1. Online application

    You choose a role, present your background and attach your CV. A confirmation email gives you your reference.

  2. Profile review

    The Talent team reads every application, matches it with the needs of the role and sends you a first reply by email within three days on average.

  3. Video interview

    A conversation to get to know each other and shape the assignment together.

  4. Decision and arrival

    You receive our answer by email, followed by a welcome to the team and access to its tools.

Know the right person?

Recommend this role to them: they receive an email from YouthShare that presents it, with your name and the link to apply. You can also share the listing on your networks.

Share this role

Other roles in this team

Other open roles

Apply for this role

A letter, when there is something worth saying