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Talent & volunteer life team · Officer

Volunteer Onboarding Officer

You welcome every new volunteer, from their first day to their first month: with you, they find their tools, their bearings and YouthShare’s values.

  • Officer
  • 2 to 4 hours a week
  • Remote

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Recruit, welcome, help people grow

Talent & volunteer life team

The team that reads every application, welcomes every newcomer and supports volunteers throughout their commitment.

This role is for you if…

  • You put people at ease from the first conversation
  • You can explain a tool or a rule simply
  • You like seeing a newcomer find their feet quickly

Assignments

  • Run the onboarding journey designed by the Volunteer Experience Lead: first day, first week, first month
  • Hold a welcome conversation with every new volunteer
  • Have the Digital team open first access to the tools each role needs: Microsoft account and Teams, Slack, Monday
  • Present YouthShare’s values: equity, solidarity, integrity, participation, resilience and impact
  • Answer first questions and point each person to the right contacts
  • Gather newcomers’ feedback on their welcome and pass it on to the Volunteer Experience Lead
  • Hand over to the Volunteer Coordinator at the end of the first month

Tools to master

  • Microsoft 365: accounts, shared mailboxes and Teams
  • Slack: team alerts
  • Monday: project tracking boards

How we measure success

  • Every newcomer welcomed on their first day
  • Access in place within the first week
  • Volunteers who know YouthShare’s values within their first month

Profile we are looking for

  • A welcoming manner and a gift for explaining
  • Confidence with digital tools
  • Organisation and reliability

A volunteer role, open to young people

Every role we offer is fully voluntary. The experience we ask for can come from a course, a student project, an internship, volunteering or a personal project: every skill counts, wherever you gained it. Our roles are designed first and foremost for young people, and we weigh your motivation and potential as carefully as your track record. Want to be part of something big? Apply.

Nice to have

  • Experience of welcoming newcomers, tutoring or buddy schemes, in a non-profit or at university
  • Good English and French

What this role gives you

  • Experience onboarding new members into an international remote team
  • Using and teaching collaboration tools: Microsoft Teams, Slack, Monday
  • A first contact with everyone who joins YouthShare

Applications open until 15 January 2027

YouthShare reserves the right to close this listing before that date, as soon as the right person is found. We therefore encourage you to apply now.

The one-year commitment

A non-profit project is built over time. Every volunteer therefore commits for at least one year: time to settle in, carry the assignment through and pass on what they have learned. The weekly time depends on the role and is given in each role description.

How selection works

  1. Online application

    You choose a role, present your background and attach your CV. A confirmation email gives you your reference.

  2. Profile review

    The Talent team reads every application, matches it with the needs of the role and sends you a first reply by email within three days on average.

  3. Video interview

    A conversation to get to know each other and shape the assignment together.

  4. Decision and arrival

    You receive our answer by email, followed by a welcome to the team and access to its tools.

Know the right person?

Recommend this role to them: they receive an email from YouthShare that presents it, with your name and the link to apply. You can also share the listing on your networks.

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