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Fundraising & partnerships team · Officer

Donor Relations Officer

Every gift is an act of trust. You make it last: you thank donors, send their tax receipts and tell them what their support makes possible.

  • Officer
  • 4 to 6 hours a week
  • Remote

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Resources, partners and supporters

Fundraising & partnerships team

The roles that give the labs their resources: grants, donations, corporate giving and partnerships.

Assignments

  • Thank every donor, promptly and personally
  • Send donors their tax receipts, issued by the accounting team
  • Keep each donor’s history in Salesforce (Fundraising): gifts, thank-yous, exchanges
  • Write the updates sent to donors: lab projects, published analyses, events
  • Keep supporters close throughout the year: invitations to meet-ups and events, personal exchanges
  • Take over from the Individual Giving Officer after each gift, and share what supporters say to inform the campaigns
  • Protect donors’ data with the administration, finance and compliance team

Tools to master

  • Salesforce Nonprofit Cloud (Fundraising): gifts, donors and relationship history
  • Microsoft 365: the association’s contact address and thank-you letters
  • Canva: updates and thank-you cards
  • Claude: first drafts of messages, which you review and personalise

How we measure success

  • Every gift thanked promptly, every tax receipt sent
  • Donors who renew their support
  • Regular updates that show what gifts make possible

Profile we are looking for

  • Warm, precise writing
  • A feel for relationships and gratitude
  • Rigour in tracking data and deadlines
  • Discretion

A volunteer role, open to young people

Every role we offer is fully voluntary. The experience we ask for can come from a course, a student project, an internship, volunteering or a personal project: every skill counts, wherever you gained it. Our roles are designed first and foremost for young people, and we weigh your motivation and potential as carefully as your track record. Want to be part of something big? Apply.

Nice to have

  • Experience in customer relations, fundraising or the voluntary sector
  • Hands-on use of a CRM, ideally Salesforce
  • Good English and French

What this role gives you

  • Full experience of donor stewardship, a skill sought after by non-profits and foundations
  • Hands-on use of Salesforce Nonprofit Cloud, widely used in the non-profit sector
  • Working with the fundraising, accounting and communication teams

Applications open until 15 January 2027

YouthShare reserves the right to close this listing before that date, as soon as the right person is found. We therefore encourage you to apply now.

The one-year commitment

A non-profit project is built over time. Every volunteer therefore commits for at least one year: time to settle in, carry the assignment through and pass on what they have learned. The weekly time depends on the role and is given in each role description.

How selection works

  1. Online application

    You choose a role, present your background and attach your CV. A confirmation email gives you your reference.

  2. Profile review

    The Talent team reads every application, matches it with the needs of the role and sends you a first reply by email within three days on average.

  3. Video interview

    A conversation to get to know each other and shape the assignment together.

  4. Decision and arrival

    You receive our answer by email, followed by a welcome to the team and access to its tools.

Know the right person?

Recommend this role to them: they receive an email from YouthShare that presents it, with your name and the link to apply. You can also share the listing on your networks.

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Other roles in this team

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